Contact Numbers
Malsis Hall – 01535 286240Supported Living – 07917 670193
[email protected]
[email protected]

Referrals

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Referral Pathway

The ECHO referral pathway is a comprehensive and efficient process, ensuring that individuals receive appropriate care and support as quickly and as efficiently as possible. We support the individual, their family and carers and the entire care team in every aspect of this process. Referrals can be accepted in the following ways;

  • Fill in the online referral form
  • Contacting the Customer Relationship Manager at the relevant service:
    • Malsis Hall: Please contact Lisa Gardner on 07824 170741 or email [email protected]
    • Midlands Residential & Supported Living Services: Please contact Sharena Record on 07909 302934 or email [email protected]
  • Contacting the relevant Service directly, who will pass on your details to the Customer Relationship Manager

The ECHO referral pathway is a comprehensive and efficient process, ensuring that individuals receive appropriate care and support as quickly and as efficiently as possible. We support the individual, their family and carers and the entire care team in every aspect of this process. Referrals can be accepted in the following ways;

  • Fill in the online referral form
  • Email by completing the referral form and using the following email address: [email protected]
  • Contacting the Customer Relationship Manager at the relevant service:
    • Malsis Hall: Please contact Lisa Gardner on 07824 170741 or email [email protected]
    • Midlands Residential & Supported Living Services: Please contact Sharena Record on 07909 302934 or email [email protected]
  • Contacting the relevant Service directly, who will pass on your details to the Customer Relationship Manager

Referrals can be accepted from:

  • Social Workers
  • Care Managers
  • CPN’s
  • Commissioners
  • Individuals and Families

A variety of services are provided to meet the needs of individuals. Packages of treatment and care are tailor made for the individual and may include short stay, extended rehabilitation or longer-term placements.